Tim: Someone hacked my account

From: Tim

Hello,

I would like some help regarding a hack to my account. This had happened repeatedly. My PawSoft Wallet Points had been decreasing and had some purchase history of cat food. I do not buy cat food as my pet is a ferret. Here are my username and password.
Username: timslovelyferret
Password: timslovelyferret

Thank you very much for your service.